General terms

General terms and conditions of the website

General information

“Site” means all information, all copyrighted images and graphics, designs, texts and other materials or resources located at, as well as subdomains and subpages at the same address.

“User” means any person who uses the website and / or the services / information provided through it.

These General Terms and Conditions govern the relations between SanSki  EOOD, address -Samokov, 7 Malyovitsa Str., E-mail: and any person (here in after referred to as User) who uses the Internet  site and / or the services / information provided through it.

All elements of the content of the site of “SanSki Ltd.”, including and not only: texts, design, program codes, software, databases, videos, graphics and any other information, are subject to copyright in the sense of the Copyright and Related Rights Act and are owned by SanSki EOOD.

No part of the copyright objects within the meaning of the Copyright and Related Rights Act may be reproduced, translated, modified, cited or used in any way without the prior written consent of SanSki EOOD.

The user using the services and / or information on the site undertakes:

4.1. to comply with the Bulgarian legislation and the present General conditions for use of the resources of the site,
4.2. not to damage or destroy systems or information arrays (crack) placed on the pages of the website

By accepting these General Terms and Conditions, the User declares that he has read and agreed that the use of the site and the information provided will be entirely at his own risk and responsibility.


You can cancel your reservation up to 7 days before the start date of the reservation and you will get full refund. Otherwise you will be charged the full price

Alternative Dispute Resolution / ADR /

In case of a dispute, which is referred for consideration by the consumer directly to the owner, but has not been resolved between them, the consumer has the opportunity for Alternative Dispute Resolution / ADR /. Alternative dispute resolution between consumers and owner is out-of-court conciliation on a voluntary basis. It is carried out through conciliation commissions.

Users have two options:

To use the European Platform for Online Dispute Resolution (ODR) ( – a single access portal that allows EU consumers and owners  to settle their disputes related to cross-border online shopping, and also with national.

To submit an application for mediation directly to the CPC, located in the current section. Information on the types of conciliation commissions and the steps for forming a conciliation commission.


Personal data collected through this site and processed by SanSki EOOD is used under the terms of the Personal Data Protection Act. You can browse the pages of the site freely without having to enter any personal data. By filling in the contact forms on the site, you agree that SanSki EOOD will use and process, as it sees fit, the personal data and information provided, in compliance with the terms of the Personal Data Protection Act.

The user accepts that when visiting the site and using its information and resources, he agrees with the General Terms of Use of the Internet site. In case of disagreement with the General Terms of Use of the Internet site, he / she is obliged to terminate his / her use immediately and to leave the same.

The site contains links to other third party websites and  SanSki  EOOD is not responsible for the content and consequences of using these websites.

SanSki EOOD reserves the right at any time to unilaterally terminate, amend and supplement the provision of services and resources on the site, as well as the General Terms and Conditions for their use.

The current Bulgarian legislation shall apply to all issues not settled by these General Terms and Conditions.

These General Terms and Conditions have been adopted by a decision of the Manager of SanSki EOOD and are in force as of August 12, 2021.